Your source of insights for a successful digital transformation.

4 SEO Ranking Trends That Will Define Your Brand In The Next Years

What factors will define your rankings in the results pages from 2015 on? An aggressive link building strategy is still more important than quality content? What is the weight of mobile in the optimization best practices?

These and many other questions come out of the hat every time Google and the other search engines make changes to their algorithm. As ranking factors evolve, so do digital strategies. The analysis of SEO ranking trends, therefore, needs to become an integral part of your marketing routine.

Topics: Digital Customer Experience Social Networking Branding Content Marketing Inbound Marketing Mobile

10 (+10) Content Marketing Tools To Boost Customer Engagement

Content is king,” said Bill Gates in a prophetic article dating back to 1996. The Internet was a child, and mobile was yet to come, but he foresaw the importance of content curation to build a marketing strategy for the digital era.

So, what is the purpose of content marketing? To attract and engage customers, delivering brand value in the process. As the number of players in the digital arena continues to grow, you need something to jump-start your output. You need content marketing tools that’ll help you boost customer engagement.

Topics: Digital Customer Experience Social Networking Branding Content Marketing Inbound Marketing Mobile

Customer Engagement - 5 Things Sports Can Teach You About Loyalty

What do you need to be the best? Everything you’ve got.

This slogan - taken from a famous advertising for sports apparel - wraps-up the greatest lesson digital marketers can learn about customer engagement from sports management.

And that is: If you don’t train to offer the best performance and deliver the best results, you will never overcome the competition to win your customers’ heart and mind. You will never improve customer experience.

Topics: Digital Customer Experience Gamification Social Networking Branding Storytelling Content Marketing Wearable Big Data Mobile

8 Retail Trends Transforming the Shopping Experience From 2015

Retail and smartphones, a story of love and hate. It is clear that mobile technology not only affects sales in the 'online territory'; it also has a much broader impact on retail customer experience in general.

The digital transformation involves how we search for product information, what we buy, how when and where. Basically, it changes in-store customer behavior, driving the value of in-store sales. The future lies behind a wave of retail trends transforming the shopping experience.

Topics: Digital Customer Experience Gamification Future Social Networking Branding Retail Mobile

Top 5 Social Media Mistakes That Can Kill Your Brand

Long gone are the days when social media were the most underrated element of the marketing funnel. Even old-fashioned B2B companies now acknowledge the value of their presence on Facebook & Co.

The fact that everyone is online and social, however, doesn’t mean that brands have a better understanding of what makes a successful social strategy. Many still get it wrong, committing brand social media mistakes that might kill their company.

Topics: Digital Customer Experience Social Networking Facebook Branding Content Marketing Inbound Marketing Mobile

5 Digital Marketing Lessons From Game Of Thrones

Now that the fifth season of Game of Thrones is behind our back, millions of fans (just like us) are trying to recover from the absolute jaw-dropping finale. Shock is the only constant in George R. R. Martin’s epic series.

If there a TV show out there that can teach us something about the world of digital marketing, that is HBO’s Game of Thrones.

Topics: Digital Customer Experience Gamification Social Networking Branding Archetypes Storytelling Content Marketing Inbound Marketing

5 Content Marketing Facts You Need To Know (To Be Truly Epic)

A great customer experience always lies on great content marketing. With digital transformation in full swing, content has become the new focal point in the overall brand marketing effort.

Great content is never static. It moves with society and technology. In the wake of recent trends, we have traced 5 content marketing facts you absolutely need to know. And yes, they are all true.

Topics: Digital Customer Experience Social Networking Facebook Branding Archetypes Storytelling Content Marketing Inbound Marketing Mobile

Why Digital Customer Experience Is More Than a Website

The website is dead, long live the website. In the Age of Mobile, designed by the emergence and spread of the smartphone, digital branding is more than a fancy website.

By 2020 there will be 6.1 billion mobile users, leading the mobile charge despite the rise of new mobile-based services. Multiple assets come into play to shape a compelling digital customer experience, and the website is just one piece of the puzzle. 

Topics: Digital Customer Experience Innovation Social Networking Branding Content Marketing Inbound Marketing Mobile Internet of Things

Customer Delight: 5 Steps To Deliver Engaging Experiences

Do you have what it takes to engage customers? To connect with them on an emotional level and promote a positive reactions?

This is the basic requirement of customer delight: the willingness to go above and beyond normal relations in order to provide a customer experience that will leave an indelible impression.

Customer delight is not (just) a strategy; it is a business asset in markets where clients demand a leading role. It is so critical, in fact, that you should paint it on your walls and make it the core of company culture.

Topics: Digital Customer Experience Gamification Branding Storytelling Content Marketing Inbound Marketing

Fashion Customer Experience Goes Digital: Ready To Evolve?

For all brands working with fashion and luxury, success is all about being exclusive. The creation of a distinctive image is the key to be recognized as the top choice. But the passion for fashion is unstable and tastes evolve with society and new technologies.

Now the fashion industry is on the verge of its biggest revolution. Digital screens and mobile devices have changed customers' needs and desires: as fashion customer experience goes digital, businesses need to evolve to keep pace with clients. Are you ready?

Topics: Digital Customer Experience Branding Retail Fashion Luxury and Beauty