In the last few years, SlideShare has become the perfect place if you are a digital leader looking for inspiration. A true business platform, with over 70 million unique visitors. No wonder that it is today one of the top 100 most-visited websites in the world.
It surely is the world’s largest community for professional content, even though sometimes the amount of information can be daunting. We have done the dirty work for you, tracking down 10 of the most inspiring SlideShare presentations that could help you improve customer experience.
As of now, SlideShare counts on 18 million pieces of unique content. It is widely considered an easy way for brands and individuals to share their expertise with large audiences across social platforms, building a distinctive identity in an easy-to-consume format.
If you have a story packed with compelling visuals, 'SlideShares' make the perfect content dissemination tool. Thus, you must consider this site a major cornerstone for your content marketing strategy.
Even if you are just searching for a good read about customer experience, there are plenty of presentations you can take as a guide, to learn how to engage and monetize your digital customers, and eventually retain their eternal loyalty.
Customer experience management mirrors the complexity of the digital customer journey of the mobile era. From social media to mobile marketing, from Big Data to customer retention, there are many aspects you have to take into account before implementing your business strategy.
Here is our selection of must-read for all marketers and entrepreneurs out there.
Though it may seem strange, in the era of global connectivity too many companies still don’t know how exactly Google works. This presentation by Eric Schmidt, executive chairman at Google, show how critical is to understand search engines, even more now that customers have gone mobile, and brands have to face the consequences of the Mobilegeddon.
Brian Solis is a well-known marketing guru whose work focuses on the digital disruption and the future of business. With this presentation, he explains how to develop an evolutionary approach to marketing. A change in your mindset is the only way to build an extraordinary digital customer experience, and engage with the new generation of customers, empowered and always connected.